Verify Seller Information
Protect yourself by doing your due diligence
Your Responsibility
As a buyer, it's YOUR responsibility to verify seller information and protect yourself. Planet124 provides tools, but you must do your own due diligence before making purchases.
- 1.
Check for Verified Badge
Look for the verified seller badge - means admin has verified their identity
- 2.
Review Seller History
Check how long they've been selling and their product listings
- 3.
Read Reviews and Ratings
Look for verified purchase reviews from other buyers
- 4.
Verify Contact Information
Ensure seller provides legitimate email, phone, or website
- 5.
Check Product Details
Real photos, detailed descriptions, accurate pricing
- 6.
Ask Questions
Use the chat feature to ask about product condition, shipping, returns
- 🚩Prices that seem too good to be true
- 🚩Seller refuses to answer questions
- 🚩Stock photos instead of real product photos
- 🚩Vague or incomplete product descriptions
- 🚩Seller pressure to buy immediately
- 🚩No verified badge or reviews
- 🚩Requests for payment outside the platform
- ✓Meet in public: For local pickups, meet in safe, public locations
- ✓Inspect before paying: Check the item thoroughly before completing purchase
- ✓Use secure payment: PayPal, credit cards with buyer protection
- ✓Save communications: Keep records of all messages with seller
- ✓Trust your instincts: If something feels wrong, walk away
When you see a verified badge, it means we've checked:
- • Seller's real identity (ID verification)
- • Contact information accuracy
- • Business license (for online stores)
Important:
Verification means we've confirmed the seller's identity, but it does NOT guarantee product quality or transaction success. You still need to do your own research before buying.
Remember: You are responsible for verifying sellers and protecting yourself. Planet124 provides tools and verification, but cannot guarantee the outcome of any transaction. Always do your due diligence.